Case Studies

CASE STUDY

Team Coaching

Planned Parenthood of WI Inc. approached Christine with the following management challenges: 

  1.   Lack of clarity about priorities, roles and responsibilities
  2.  Poor and unclear communication 
  3.  Diminishing trust amongst peers and leadership

The 16-member team had low trust and morale and decision making took too long. Previous efforts to address the issues internally and external interventions had failed.

The Journey

 

    The customized six-month program was designed to shift culture and encourage people to work together. 

    Discover

    Using the Team Diagnostic™ team assessment system, a baseline of the team’s current state was captured. It revealed the team’s performance on seven productivity and seven positivity factors.

    Dream

    After sharing the results from the Discovery phase, Christine guided the team to envision itself as a high performing team. 

    Design

    Christine facilitated a process to identify priority actions that were needed to move the team to high performance. A six-month action plan was created. Christine empowered the team and ensured action items were clear and achievable.

    Execute to Create Destiny

    The team worked on key action items during and in between monthly coaching sessions. They focused on key areas such as decision-making, role definitions, trust and communication. Additional insights emerged during and after monthly coaching sessions. The Team Diagnostic™ reassessed progress made over the previous six months. 

    The Transformation

    “…so impressed with the change in our administrative team – they moved from a disorganized, disjointed team to a unified and positive group. The change is palpable. Thank you for an impactful 6 months – it’s the best investment we have made!”


    Rachelle Hoehnen, Manager of Organizational Development, Planned Parenthood of WI Inc.

    Pre and post-analysis using the Team Diagnostic™ showed the following results

    %

    Trust increased by 66%

    %

    Alignment grew 64%

    %

    Optimism grew 69%

    The team realized that they shared a clear vision and purpose. They developed team agreements, new meeting structures, and decision-making guidelines.  As a result, the unit’s productivity and positivity increased.

    The Client’s Perspective

    “Working with Christine was such a wonderful opportunity to learn more about how to strengthen our teams. She was a wonderful co-creator, and what I mean by that is – she really put the ownership and accountability on the team itself. This meant that they were empowered to solve their own challenges and can continue this work moving forward. As a facilitator, she is organized, precise and detailed, yet flexible and fluid enough to respond to what worked for the team. I’ve learned so much from working with her and am so impressed with the change in our administrative team – they moved from a disorganized, disjointed team to a unified and positive group. The change is palpable. Thank you for an impactful 6 months – it’s the best investment we have made!”

    Rachelle Hoehnen, Manager of Organizational Development, Planned Parenthood of WI Inc.

    Connect
    with Christine

    Request a 30-min complimentary call to share your challenges and explore what we might co-create for you to be successful and fulfilled!

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